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STORE POLICY
Customer Care
At Pout Cosmetix, we are dedicated to providing our customers with the highest levels of service. We are committed to ensuring that all of our customers are satisfied with their purchase. Our dedicated Customer Service team is available to answer any questions or address any concerns you may have. We are dedicated to providing exceptional services and strive to ensure that all of our customers are happy. We take great pride in providing excellent customer service and look forward to helping you with your skin care needs. We value your feedback and look forward to hearing from you.
Terms & Conditions
Terms and Conditions for Pout Cosmetix Online Retailer
These Terms and Conditions ("Terms") govern the use of the Pout Cosmetix online retail platform ("Platform") operated by Pout Cosmetix ("we," "us," or "our"). By accessing or using our Platform, you agree to abide by these Terms. If you do not agree to these Terms, please refrain from using our Platform.
1. Agreement to Terms
By accessing or using our Platform, you agree to be bound by these Terms, including our Privacy Policy. These Terms constitute a legally binding agreement between you and Pout Cosmetix. If you do not agree with any provision of these Terms, you may not use the Platform.
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2. Use of the Platform
a. Eligibility: You must be at least 18 years old to use our Platform. By accessing or using the Platform, you represent and warrant that you are at least 18 years old.
b. Account Registration: You may be required to create an account to access certain features of our Platform. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
c. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
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3. Products and Orders
a. Product Information: We strive to provide accurate descriptions and images of our products on the Platform. However, we do not guarantee that the information provided is error-free, complete, or current.
b. Orders: By placing an order through our Platform, you agree to pay the specified price for the products ordered, including any applicable taxes and shipping fees. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
c. Shipping: We will make reasonable efforts to ship orders promptly, but we do not guarantee delivery dates or times. Risk of loss and title for products purchased from our Platform pass to you upon delivery of the items to the carrier.
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4. Intellectual Property
a. Ownership: All content, trademarks, logos, and other intellectual property displayed on the Platform are owned by Pout Cosmetix or its licensors. You may not use, reproduce, modify, or distribute any of the content on the Platform without our prior written consent.
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5. Limitation of Liability
a. Disclaimer: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE CONTENT OR PRODUCTS AVAILABLE ON THE PLATFORM.
b. Limitation of Liability: IN NO EVENT SHALL POUT COSMETIX OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM OR THE PRODUCTS PURCHASED THROUGH THE PLATFORM.
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6. Contact Us
If you have any questions or concerns about these Terms or our Platform, you may contact us at info@poutcosmetix.com.
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7. Changes to Terms
We reserve the right to modify or update these Terms at any time without prior notice. By continuing to use our Platform after any changes to these Terms, you agree to be bound by the revised Terms.
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8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
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Last Updated: March 2024
These Terms were last updated on the date indicated above. Please review these Terms periodically for any changes.
Privacy & Safety Terms
Your privacy and security are important to us. These Privacy and Safety Terms ("Terms") outline how we collect, use, disclose, and safeguard your information when you interact with our online retail platform ("Platform"). By using our Platform, you agree to abide by these Terms.
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1. Collection of Information
a. Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order or create an account on our Platform.
b. Usage Information: We may collect information about your interactions with the Platform, such as the pages you visit, the products you view, and your browsing history.
c. Device Information: We may collect information about the device you use to access our Platform, including your IP address, browser type, and operating system.
d. The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
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2. Use of Information
a. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
b. Marketing Communications: With your consent, we may use your contact information to send you promotional emails or newsletters about our products and special offers.
c. Platform Improvement: We may use usage and device information to analyze trends, track user interactions, and enhance the functionality and performance of our Platform.
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3. Information Sharing
a. Service Providers: We may share your information with third-party service providers who assist us in operating our Platform, processing payments, and fulfilling orders.
b. Legal Compliance: We may disclose your information when required by law or in response to legal process, such as a court order or subpoena.
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4. Data Security
a. We employ reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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5. Cookies and Tracking Technologies
a. We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You may choose to disable cookies in your browser settings, but doing so may affect certain features of the Platform.
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6. Your Choices
a. You may update or correct your personal information by logging into your account or contacting us at info@poutcosmetix.com.
b. You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.
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7. Contact Information
If you have any questions or concerns about these Terms or our data practices, please contact us at info@poutcosmetix.com.
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8. Changes to these Terms
We reserve the right to modify or update these Terms at any time without prior notice. We will indicate the date of the last update at the top of these Terms. By continuing to use our Platform after any changes to these Terms, you agree to be bound by the revised terms
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Mobile Terms of Service
The Pout Cosmetix mobile message service (the "Service") is operated by Pout Cosmetix (“Pout Cosmetix”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such change shall constitute your acceptance of such changes.
By consenting to Pout Cosmetix’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pout Cosmetix through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pout Cosmetix. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18447343124 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pout Cosmetix mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, email info@poutcosmetix.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.